1. Scope of Application

(1) These General Terms and Conditions (hereinafter: GTC) apply to all agreements between us,

Company:

DE PRATO DESIGN Laetitia de Prato Im Sommergarten 7 55131 Mainz, Germany Email: deprato@design.de

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and you as our customer. The GTC apply regardless of whether you are a consumer, entrepreneur, or merchant.
 

(2) These GTC govern the rental of fashion pieces as well as custom-made designs by De Prato Design. The presentation of designs on our website is for viewing purposes only and does not constitute a legally binding offer for sale.
(3) The version of the GTC valid at the time of contract conclusion is decisive.
(4) We do not accept any deviating conditions from the customer. This also applies if we do not expressly object to their inclusion.

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2. Rental Terms (Fashion Lending Service)

(1) Selected De Prato Design pieces are available for temporary rental for fashion events, photoshoots, and other creative projects.
(2) Rental requests must be made via email or direct inquiry. The availability of items is subject to confirmation.
(3) The rental period, fees, deposit requirements, and return conditions will be specified in a rental agreement signed by both parties.
(4) Items must be returned in their original condition. Any damages, stains, or alterations will result in additional repair or replacement fees.
(5) The customer is responsible for return shipping and must ensure proper packaging.
(6) Late returns will incur additional daily rental fees, as specified in the rental agreement.

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3. Custom Orders (Bespoke Designs)

(1) De Prato Design specializes in custom-made, exclusive designs. Orders are accepted on an individual basis and require a consultation.
(2) All custom orders require a non-refundable deposit of 10% before production begins. The remaining balance must be paid before delivery.
(3) Due to the made-to-order nature of our designs, all sales are final. Refunds or exchanges are not possible unless the item is defective (see Warranty section).
(4) Estimated production times vary depending on the complexity of the design and will be communicated to the customer before the order is confirmed.
(5) Minor variations in fabric, color, or stitching due to the handmade nature of the garments do not constitute defects.

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4. Payment Terms

(1) Prices for custom orders and rentals are available upon request and will be confirmed in writing before an agreement is finalized.
(2) Payments must be made via the methods specified in the invoice (e.g., bank transfer, PayPal).
(3) Custom orders require a non-refundable deposit, with the balance due before delivery. Rental payments must be made before the rental period begins.
(4) Failure to complete the final payment within the agreed timeframe may result in the cancellation of the order or additional charges.

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5. Liability for Rented Items

(1) The customer assumes full responsibility for the proper care and return of rented items.
(2) Any loss, damage, or unauthorized alterations to rented pieces will result in repair or replacement charges.
(3) The customer is responsible for return shipping and insurance. De Prato Design is not liable for any items lost or damaged in transit.

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6. Warranty & Returns

(1) Custom orders are non-returnable and non-refundable, as they are specifically tailored to the customer’s requirements.
(2) If a custom piece is defective due to a material or craftsmanship issue, the customer must notify De Prato Design within 7 days of receiving the item.
(3) In case of a confirmed defect, we will offer a repair or replacement, depending on the circumstances.
(4) Minor deviations in design, color, or fabric due to artisanal craftsmanship do not qualify as defects.

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7. Intellectual Property & Copyright

(1) All designs, images, and content displayed on our website are the intellectual property of De Prato Design.
(2) Unauthorized reproduction, commercial use, or modification of our designs without prior written consent is strictly prohibited.

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8. Dispute Resolution & Applicable Law

(1) We do not participate in any dispute resolution proceedings before a consumer arbitration board.
(2) German law applies, excluding the UN Sales Convention. If you are ordering from outside Germany, mandatory legal provisions of your country remain unaffected.
(3) The exclusive place of jurisdiction is Mainz, Germany, unless otherwise required by law.